The greatest challenge faced by most practices is generating new patient flow. A healthy practice should be seeing an average 25 new patients per month per doctor. Keeping in mind that 75-80% of new patients come from patient referrals, the following internal marketing tips give you a place to start:
- Set new patient goals
- Make sure your practice runs on time
- Have a morning huddle
- Answer the telephone before the 3rd ring
- Utilize your on-hold message
- Use your reception room as your marketing area
- Actively participate in generating referrals
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