Reduce Failed Appointments

 

Failed appointments disrupt office operations and result in the loss of man hours and production for dental practices. Dental practices report fail rates which vary from 5 to 11 percent. Most common reasons for failing appointments include communication problems and the absence of a sense of urgency for keeping the appointment. An interval greater than two weeks between appointment scheduling and the appointment date places patients most at risk for failing the appointment. Mail and telephone reminders significantly reduced the fail rate and are cost efficient. The article reviews five ways to reduce a number of failed appointments in your practice.

Click here to learn how you can reduce a number of failed appointments in your practice.