Customer Service Is Marketing

 

Providing exceptional customer service is just as important as providing exceptional products and services. Company’s employees are the most important marketing tools. These employees are on the front lines, adapting company’s marketing strategies to the needs of each customer they work with. Their attitude, appearance, and approach all communicate something about the company they represent.

Click hear to learn how to base your internal marketing strategy on customer service.

Guided Implant Surgery CE Opportunity

iMagDent Development & Management Services, LLC presents

Guided Implant Surgery: Improving Restorative & Surgical Outcomes

Bryan T. Harris, DMD
Co-Director of Graduate Prosthodontics
Department of Oral Health and Rehabilitation
University of Louisville School of Dentistry

This interactive lecture will address the growing and challenging needs of Cone Beam CT, virtual treatment planning and guided surgery within the scope of implant dentistry.

Date:
August 28, 2014

Time:
6:00 - 9:00pm

Location:
Mariner Dental Laboratory
16219 1/2 North Freeway
Houston, TX 77090

Learning Objectives:
• Understand various guided surgery workflows
• Grasp diagnostic and communication advantages of virtual treatment planning
• Learn how to balance surgical requirements while improving restorative predictability
• Get tools that provide step-by-step protocols and up-front costs

Cost (Includes Dinner):
$150 DDS / $75 Staff

CE Credits: 2 hours

AGD Subject Codes: 315, 697, 704

Reserve your space early by contacting Implant Concierge™
at (866) 977-2228 or m.strever@implantconcierge.com

Effective Treatment Presentations

Using great case presentation techniques to clarify treatment goals and elements is critical to patients and practitioners. But first, it is important to address some misunderstandings dentists often have about presenting their best treatment recommendations. These insights and techniques can dramatically increase a clinician’s ability to more consistently convince patients to accept the treatment they need.

Learn how to grow your practice by understanding the value of your treatment plans.

Avoiding Implant Complications and Failures

Dental implants are the best replacements for missing teeth, and have one of the highest success rates of any medical and dental surgery. It is important to identify risk factors of implant failures before implant placement to ensure the patients have the best possible experience with their dental implant rehabilitation. Regular and thorough assessment of the patient’s overall health and well-being is a must. Patients expect implants to be successful, but they may not understand the important role they play in the treatment process.

Learn more about steps practitioners can take to help patients understand the benefits, risks, and importance of adherence to a implant maintenance program.

Call iMagDent at (866) 977-CBCT today
to learn how to improve outcomes of your implant cases.

Growth Through Effective Communication

Marketing dollars spent to attract new patients through external marketing efforts can end up going to waste if effective marketing processes and strong verbal communication skills are not in place in your dental practice. Creating a positive customer service experience for new and existing patients within the practice is crucial in developing relationships to retain patients and maximize production over the long term.

Click here to learn why effective communication is essential for the growth of your practice.

General Practitioner and Implantology

Dentistry has seen a tremendous growth in the use of dental implants for tooth replacement. Statistics demonstrate an increase in both the restoration and surgical placement of dental implants by general dentists within the United States. Technological advancements in implant dentistry are enabling more general practitioners to be able to predictably and safely provide implant procedures to their patients.

Click here to learn how technological advancements continue encouraging general practitioners to become more involved in implant dentistry.

Call iMagDent at (866) 977-CBCT today
to learn how we can help grow your implant practice.

Anxiety and Patient Education

Benefits of patient education are endless - from increasing case acceptance to enhancing your professional image. Your patients will be informed and relaxed which will ultimately lead to higher case acceptance rates. This education starts from the moment a patient enters the waiting room and ends at home when he or she is talking through a proposed treatment plan with family members.

Click here to learn more about combating patient anxiety with patient education.